Total Benefits Management
Total Benefits Management, Totally On-demand, Totally Secure.
SynchSource offers a secure, totally integrated, turnkey Benefits Solution, complete with an intuitive and easy-to-use Open Enrollment module, automated eligibility determination, automated event rules, comprehensive back office Call Center, and billing and reconciliation support.
A few features of SynchSource’s Total Benefits Management Solution are shown here.
| SynchSource Feature | Key User Attributes |
| Online Benefits Enrollment |
- Online enrollment for applicable life events
- One-page benefit summary with multiple enrollment cost views – pay period, monthly, annual
- Interactive links to benefit plan comparison criteria and benefit plan documents and websites
- Automatic population of HSA and FSA elections from interactive HSA and FSA calculators
- Automatic assignment of coverage codes based on dependents selected
- Extensive user help
|
| Benefits Administration |
- PTO plan setup
- Carriers and policy information
- Benefit plan definition
- Benefit plan options
- Coverage
- Eligibility Groups and Rules
- Event Rules
- Calculation Rules
- Rates
- Automatic benefits enrollment and event maintenance, including blackout periods and event priorities
- EOI processing – restrictions on selections based on rules; tracking of pending EOI, EOI resolution process
- Work Inbox of pending administrator actions
- Cross-plan management (e.g., presentation of HSA plans linked to selection of high-deductible medical plans)
- Automatic generation of emails for pending events
|
| Managed Benefit Administration Services |
- Professionally staffed and trained call center
- Comprehensive billing/reconciliation
- Total COBRA administration
- Unlimited carrier Interfaces
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